Who I am
Seasoned Security Operations Analyst with expertise in security assessments, risk and project management. Skilled in process improvement, Active Directory management, PKI setup, security vulnerability mitigation and SIEM configuration. Experience with Nessus, Splunk, QRadar, and McAfee SIEM. Scripting (PowerShell) and Python, VMware management, and troubleshooting. Adept at providing secure server environments, training on tools like Pfsense, Cisco switches and routers. Conducting forensic network analysis with tools like Wireshark and Nmap. Strong knowledge of security concepts like Defense-in-Depth and RBAC, with proven ability to work independently and collaborate effectively across teams. Excellent communication skills, with extensive experience in Windows Server and Client OS.
AREAS OF EXPERTISE
Risk Management | Network Support | Windows Server | PowerShell | Network Security
Experience
Ericsson,Inc. 08/2016 - 08/2024
Security Operations Analyst - IDAM Security Ericsson Managed Services
Designed, implemented, and managed the lifecycle of a CA infrastructure in a private domain, ensuring secure and reliable digital certificate issuance. Enforced best practices for securing the CA server, including physical security, network isolation, and access controls. Led certificate deployment for LDAPS, SSSD, server communications, internal websites, and key rotations, adhering to industry standards (4096-bit keys, SHA256/SHA512).
Oversaw privileged access management via BeyondTrust, CyberArk, and Active Directory, ensuring RBAC compliance. Utilized Tenable for vulnerability scanning, performing credentialed and non-credentialed assessments to enhance security posture. Managed McAfee SIEM for SOC compliance and implemented Windows server hardening to CIS Level 1 standards.
Conducted regular audits, monitoring CA activities, and implementing disaster recovery procedures.
Created and updated PowerShell scripts for SOC compliance, reporting, and patching.
Designed and standardized procedural documents for PKI implementation and change management.
Assisted in server onboarding, troubleshooting connectivity issues, and deploying BMC ADDM Discovery.
Microsoft Corp. 10/2007 - 06/2016
Service Engineer - Routing and Remote Access Management (RRAS), 11/2013 – 06/2016
Resolved escalated incidents, conducted root cause analysis, and implemented long-term solutions. Planned capacity expansion, configuring both physical and virtual servers to meet operational demands. Improved efficiency by automating manual processes with PowerShell and developing comprehensive technical documentation. Ensured vulnerability mitigation and compliance through proactive monitoring and reporting.
Identity Management Analyst 11/2007 – 10/2013
Managed complex access management tasks, including delegation for Trusts, constrained delegation, and OUs across multiple forests and domains. Processed ticket-based work related to Active Directory data management, Group Policy deployments, and break-fix issues. Led elevated access projects to ensure compliance with SOX, HIPAA, and PCI regulations.
Automated operational processes, streamlining ticket creation and email responses to improve efficiency. Provided end-user support for identity and access management issues, ensuring seamless authentication and authorization processes.
Desktop Support Specialist - Managed Solutions Desktop Team (MMS), 10/2005 - 10/2007
Provided remote desktop support, resolved migration-related issues, and optimized ticket handling processes. Coordinated with multiple teams for issue resolution and performed software installations to enhance system functionality
Identity Management Analyst 4/2005 – 10/2005
Managed complex access management across multiple forests and domains, including Trusts, constrained delegation, and OUs. Oversaw ticket-based Active Directory data management and Group Policy deployments, handling self-host, break-fix, and recurring updates. Led elevated access projects to ensure compliance with SOX, HIPAA, and PCI requirements.
Automated operational workflows to improve efficiency, including quick ticket creation and email response templates. Provided end-user support for identity and access management, ensuring seamless authentication and issue resolution
ADDITIONAL RELEVANT EXPERIENCE
CYDEO 01/2025- present
SOC Analyst Training
exposure to Jira, Splunk, Qradar, Linux
Microsoft Corp.
Accounts Management Specialist - Managed Solutions Accounts Team (MMS)
Managed Active Directory objects and security groups, in addition to providing Tier 2 support for email migrations.
Incident Resolution Specialist - MSN Service Operations Center (SOC)
Managed server and infrastructure health ensuring compliance with documentation standards, and prioritized incidents.
Microsoft Corp.
Data Center Operations Specialist - Data Center Operations Team (DCOPS)
Monitored and resolved server issues, tracked service level agreements, and communicated with various teams.
Qwest
Team Lead Enterprise Server Team
Administered NT servers, trained technical staff, and handled backup and restoration.
Microsoft Corp.
Data Center Operations Team Lead - Saturn Lab PPF
Led a team of 8 technicians, managed server builds, and provided escalation support.
Build Team Lead - Saturn Lab PPF
Built and installed servers, trained staff, and maintained lab equipment.
Education
Cyber Security Specialist
Edmonds College, Lynnwood Washington
Currently Enrolled
Cydeo Security Operation Center Analyst Training
Cydeo, Inc. Currently Enrolled
B.A.S. in Business Administration with Technical Management
Wayland Baptist University, Anchorage, Alaska
· Summa Cum Laude, GPA 3.97
· Presidents List, Who's Who Among College Students
Computer Electronic Assistant & Specialist / Computer Networking Specialist Certificate Programs
Charter College, Anchorage, Alaska
· Dean’s List, Scholastic Achievement Scholarship, GPA 3.99
Certifications
(Current) CompTia A+ Certified, IT Specialist-Networking, (previous) Network+, Novell: Certified Netware Administrator, Netware Engineer, Novell Instructor, Microsoft: Certified Product Specialist, MCSE 4.0, MCSE Win2K,Cluster Server 2000, ISA Server 2000, Cisco: CCNA, CCNP (BCMSN, BSCI, BCRAN, CIT)
Contact me
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